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“Protecting Your Future, Empowering Your Voice”

Your Voice in Financial Security!

The Pension and Insurance Policyholders Association of Zimbabwe (PIPAZ) is committed to protecting the rights and interests of its members, across the nation. We advocate for transparency, accountability, and fairness within the financial services sector, ensuring that every voice is heard and every benefit rightfully earned is protected.

Reducing Delays, Ensuring Fair Compensation

Swift, Just, and Reliable Support Every Step of the Way

We are committed to minimizing delays in compensation, ensuring that every claim is handled with fairness and efficiency. As your trusted partner, we work diligently to support timely and just settlements, so you can focus on recovery while we take care of the rest.

Claims Support:

We assist members in navigating the often complex claims process, ensuring timely and fair compensation.

Legal support:

We offer guidance and representation in disputes with pension funds, medical aid societies, and insurers.

Complaint resolution:

We assist registered members in lodging complaints and to seek redress.

Education:

We provide resources and information to help you make informed decisions about your insurance and pension plans.

Advocacy:

We work with key stakeholders to advocate for policies that safeguard your rights.

Research and Feedback:

We conduct research and gather feedback to enhance pension, insurance, and medical aid services. 

Minimizing Delays, Maximizing Justice in Every Claim

Policyholders may experience unjustified rejections or long delays when trying to access their insurance benefits. Providers may deny claims due to technical loopholes, unclear policy wording, or unnecessary bureaucracy.
Unfair Claim Rejections or Delays
Policyholders may experience unjustified rejections or long delays when trying to access their insurance benefits. Providers may deny claims due to technical loopholes, unclear policy wording, or unnecessary bureaucracy.
Many policyholders only realize the full details of their policies when they try to claim, often facing hidden exclusions, unclear benefits, or unfair conditions. This lack of transparency leads to frustration and financial loss.
Lack of Transparency in Policy Terms
Many policyholders only realize the full details of their policies when they try to claim, often facing hidden exclusions, unclear benefits, or unfair conditions. This lack of transparency leads to frustration and financial loss.
Some pensioners, policyholders and beneficiaries may struggle with non-payment of legitimate benefits due to: 1. Insolvency of providers 2. Deliberate avoidance by companies 3. Lack of proper records or documentation
Non-Payment of Due Benefits
Some pensioners, policyholders and beneficiaries may struggle with non-payment of legitimate benefits due to: 1. Insolvency of providers 2. Deliberate avoidance by companies 3. Lack of proper records or documentation

Our Partner

Who can join PIPAZ?

PIPAZ membership is open to:

  • Pension/provident fund members
  •  Medical aid scheme members
  •  Insurance policyholders (life, motor, health, etc.)
  •  Beneficiaries of pension/provident funds, medical aid societies or insurance policies
  • Concerned individuals and organizations advocating for consumer rights
  •  Industry or professional bodies
  • Trade/sector associations
  • Any organization except pension/provident funds, medical aid societies, insurers and their representatives.

For information on our services Contact us for help:


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Become a Member of PIPAZ

Become a member of PIPAZ and join a community of policyholders committed to protecting their rights and securing their financial future. 

Benefits of Membership
• Access to expert advice and support.
• Representation in industry discussions and policy reforms.
• Regular updates on issues affecting policyholders.
• Opportunities to participate in workshops and seminars.

 Focus on What Matters: Fair Treatment and Compensation

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Latest News & Updates

Stay informed about the latest developments in the pension and insurance industry. Visit our News & Updates section for articles, press releases, and announcements.

Does PIPAZ charge for its services?

PIPAZ offers free advice and free service to its members

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About Us

The Pension and Insurance Policyholders Association of Zimbabwe (PIPAZ) advocates for the rights of pension scheme members, medical scheme members, and policyholders by promoting transparency, fairness, and consumer protection in the pensions, medical aid, and insurance sectors. Through education and collaboration, it empowers members and works toward a more equitable financial system.

Be the first to learn about our services. download PIPAZ profile.

Staff Webmail link below

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Disclaimer The information provided on this website is for general informational purposes only and does not constitute legal or financial advice. For specific concerns, please consult a qualified professional.